The Canada Revenue Agency has recently locked out 800,000 users from their online accounts, out of fear that people’s usernames and passwords have been hacked.

Citing the cybersecurity risk of having this information in the hands of potentially bad actors, obtained through email phishing schemes or third-party data breaches, the CRA says the move is precautionary.

“Like the accounts that were locked in February, these user IDs and passwords were not compromised as a result of a breach of CRA’s online systems, rather they may have been obtained by unauthorized third parties and through a variety of means by sources external to the CRA,” said the CRA in a statement.

“The total number of accounts impacted is roughly 800 thousand,” said the CRA.

The agency said that unlike what happened in February, it wanted to warn people ahead of time that the access to their accounts may be down, given its tax time.

If attempts are made to log in to a frozen account, the user will receive an error message informing them that their CRA user ID has been revoked.

Impacted individuals will be contacted by the email address associated with their accounts, or if there was not one on file, by mail.

Taxpayers can re-gain access to their CRA account by going to the CRA login page and creating a new CRA user ID and password or by using a different login method associated with their CRA account, the agency says.

It may take until March 22 for the issues to be resolved, but after that date, if users are unable to log in they should call the CRA.

As part of its ongoing monitoring the agency keeps an eye on any government-used usernames and passwords that go up for sale on the dark web and the CRA then moves to lock these accounts. This can happen when people use the same login information across multiple websites.

“All Canadians should monitor their CRA accounts for any suspicious activity including unsolicited changes to banking, mailing address or benefit applications made on their behalf. In addition, passwords should be updated regularly,” said the CRA.

 

Source: CTVNews

Newsletters

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Events & Sponsorship

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Articles & Publications

How to Use Excel for Small Business Accounting

Microsoft Excel can make simple accounting tasks more accessible. Explore the features and benefits of using Excel for small business accounting. Accountants are known for wearing pocket protectors and spending their days working in Microsoft Excel. I can vouch for...

Tidy Up Your Finances

Time to tidy up your finances. As the tax-filing season ended on April 30th after a year that was upended by the pandemic, financial pros suggest investors take stock of their financial position and do a little spring cleaning. While portfolio and financial management...

About hobbies and side hustles

About hobbies and side hustles You may think it is just a hobby, but CRA may disagree. CRA wants its fair share if you earn money through a little side hustle, business activity, or another extra gig. The agency believes many tax dollars in the past may have gone...

How to Track Business Expenses: 7 Steps for Success

Tracking business expenses is an integral part of maintaining a small business, and as a small business owner, you can't afford to ignore it. Learn how to start tracking expenses with these steps. You may use a variety of methods to track business expenses. Still, to...