The Canada Revenue Agency has recently locked out 800,000 users from their online accounts, out of fear that people’s usernames and passwords have been hacked.

Citing the cybersecurity risk of having this information in the hands of potentially bad actors, obtained through email phishing schemes or third-party data breaches, the CRA says the move is precautionary.

“Like the accounts that were locked in February, these user IDs and passwords were not compromised as a result of a breach of CRA’s online systems, rather they may have been obtained by unauthorized third parties and through a variety of means by sources external to the CRA,” said the CRA in a statement.

“The total number of accounts impacted is roughly 800 thousand,” said the CRA.

The agency said that unlike what happened in February, it wanted to warn people ahead of time that the access to their accounts may be down, given its tax time.

If attempts are made to log in to a frozen account, the user will receive an error message informing them that their CRA user ID has been revoked.

Impacted individuals will be contacted by the email address associated with their accounts, or if there was not one on file, by mail.

Taxpayers can re-gain access to their CRA account by going to the CRA login page and creating a new CRA user ID and password or by using a different login method associated with their CRA account, the agency says.

It may take until March 22 for the issues to be resolved, but after that date, if users are unable to log in they should call the CRA.

As part of its ongoing monitoring the agency keeps an eye on any government-used usernames and passwords that go up for sale on the dark web and the CRA then moves to lock these accounts. This can happen when people use the same login information across multiple websites.

“All Canadians should monitor their CRA accounts for any suspicious activity including unsolicited changes to banking, mailing address or benefit applications made on their behalf. In addition, passwords should be updated regularly,” said the CRA.

 

Source: CTVNews

Newsletters

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Events & Sponsorship

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Articles & Publications

Hiring outlook improves for 2021

Hiring outlook improves for 2021 One-third of employers reporting labour shortages, up from one-quarter: Survey   Employers’ hiring intentions for 2021 have improved compared with earlier in 2020, according to a survey from the Bank of Canada. The percentage of...

Tax Brackets Canada 2021

Federal Tax Bracket Rates for 2021 The following are the federal tax rates for 2021 according to the Canada Revenue Agency (CRA): 15% on the first $49,020 of taxable income, and 20.5% on the portion of taxable income over $49,020 up to $98,040 and 26% on the portion...

RRSP Contribution Limits: How Much Can You Deposit?

RRSP Contribution Limits: How Much Can You Deposit? Contributions to registered retirement savings plans (RRSPs) reduce the amount of income tax you pay, but there are limits on how much you can deposit each year. Registered retirement savings plans (RRSPs) encourage...

Home Office Expenses: New Deduction Methods

Home Office Expenses – New Deduction Methods New Simplified Deduction Methods, New Taxable Benefit Exception, and Employer Obligations   On November 30, 2020, Deputy Prime Minister and Minister of Finance Chrystia Freeland released Supporting Canadians and...

What Is Bookkeeping?

To understand the financial health of your business, you need to have precise bookkeeping. Bookkeeping involves verifying receipts, depositing payments into a bank account, and keeping clear records so that all financial information is easily accessible when needed....